Normally, bookings are non-refundable. If you need to cancel due to illness or other specific reasons, the cost is often covered by your home insurance.
For particularly noteworthy reasons, you may contact the local operator of the KAYAKOMAT you booked from. Contact details can be found on the booking page and in your confirmation email.
In case of bad weather, we can in some cases offer to reschedule your booking to another day.
We always recommend reading our general terms and conditions before making a booking.